This is the most important document Exportly publishes. It is linked from every Route Card and from every generated document.
1. What Exportly is
Exportly is an information service. It gathers published trade data — principally the UK Trade Tariff maintained by HM Revenue & Customs — and presents it, organised by your shipment rather than by regulation, in plain English.
It tells you what the published sources say. It shows you where each statement came from and when it was last checked.
2. What Exportly is not
Exportly does not provide customs advice, legal advice, tax advice, or regulated advice of any kind.
We are not a customs broker. We are not a freight forwarder. We are not a customs agent, a customs intermediary, a solicitor, an accountant, or a tax adviser. We are not regulated by, endorsed by, affiliated with, or acting on behalf of HM Revenue & Customs, the Department for Business and Trade, or any government body.
Nothing produced by the service is a customs declaration, a binding tariff ruling, or a determination of your legal obligations.
3. You remain the declarant
You are legally responsible for your own customs declarations, classifications and export compliance. That responsibility is yours in law and cannot be transferred to us by using this service.
In particular, you remain responsible for:
- the commodity code you declare
- the accuracy and completeness of every declaration you make
- obtaining any licence, authorisation or certificate your goods require
- the accuracy of any document you produce, whether or not Exportly helped you prepare it
- checking anything Exportly marks as unverified, derived or unavailable
If you are unsure, obtain advice from a qualified customs professional before you ship.
4. Confidence markings mean what they say
Every value Exportly shows carries a confidence marking, a source and a date. These are not decoration:
| Marking | What it means |
|---|---|
| Verified | Taken directly from an official source, matched exactly, checked on the date shown |
| Check this | Derived or inferred rather than stated outright, or the source is older than 30 days. Verify before relying on it |
| Low confidence | Ambiguous, suggested, or from a source we could not confirm. Do not rely on this without independent confirmation |
| Not available | We could not answer. We will not supply a figure we cannot source |
A "Verified" marking is a statement about our source, not a warranty of correctness. It means an official source said this on that date. Trade rules change, sources contain errors, and a code that is right for one product may be wrong for a similar one.
5. Duty and tax payable in the destination country
Exportly does not tell you what your buyer will pay on arrival.
No free official source publishes destination-country duty and import tax for UK exporters in a form that can be relied upon. Rather than estimate a figure that would end up on a commercial invoice, we mark it unavailable and tell you so plainly.
Any figure Exportly does show relating to duty is clearly labelled as to what it is — for example, the United Kingdom's own third-country rate, which is what the UK charges on goods coming in, and is not what your buyer pays on arrival elsewhere. These are different questions with similar-looking answers, and confusing them is expensive.
6. Estimates are estimates
Costs and transit times are shown as ranges, drawn from typical figures for comparable shipments. They are not quotations, they are not binding on anyone, and your carrier's actual charges will differ.
7. Introductions to customs brokers
Where Exportly offers to introduce you to a customs broker or other professional:
- The introduction is all we provide. Any engagement is between you and that professional, directly.
- We are not a party to their advice and do not review, approve, supervise or warrant it.
- We do not supply their services, whether as agent, subcontractor, reseller or otherwise.
- We may receive a fee for making the introduction. This will be disclosed to you before you engage them.
- Their own terms, insurance and professional obligations govern their work.
We introduce you to someone qualified precisely because we are not qualified to answer the question ourselves.
8. Automated processing and artificial intelligence
Parts of the service may use automated processing, including AI models, to help interpret your product description and suggest a possible classification.
A suggestion produced this way is always marked as such, always requires your explicit confirmation, and is never presented as verified. It cannot be used on a generated document until you have confirmed it. AI-generated output is never a substitute for professional advice, and we do not present it as one.
9. Availability and external sources
The service depends on external sources, including the UK Trade Tariff API, which may be unavailable, rate-limited, incomplete or wrong. Where a source cannot be reached, Exportly marks the gap rather than filling it. We do not warrant that the service will be available, uninterrupted, or free of error.
10. If you rely on this service
Your use of Exportly is at your own risk, subject to the limitations and exclusions in our Terms of Service, which you should read alongside this document.
If a shipment matters, get it confirmed by a qualified customs professional before it moves. That is what this service is designed to help you do efficiently — not to replace.
Exportly is a trading name of Finlay Hunter, a sole trader established in the United Kingdom. an address in Poole, Dorset (full postal address to be published). Contact: hello@exportly.uk.